Job Details

Job: Scheduler
Classification: Hourly/Non-Exempt
Job Category: 5 Administrative Support Workers

Position Summary
The Scheduler receives phone calls from physicians, physician offices, and patients and facilitates the scheduling of procedures. The Scheduler is responsible for daily operation of patient scheduling functions. This position involves proficiency in office skills and the requirement to assume responsibility without constant, direct supervision.

Essential Functions
-Schedules procedures in the correct time slot indicated for that procedure.
-Ensures Medical necessity has been checked and appropriate diagnosis given for procedure, if unable makes patient aware of this information.
-Documents appropriately in account of any concerns with the scheduling of procedure for follow up if necessary.
-Verifies insurance information and correctly lists in patient's account.
-Adheres to and follows all patient experience initiatives.
-Reports to and depart from work on time and as scheduled.
-Performs other duties as assigned.
-Must be able to deal with stress while maintaining composure.
-Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).

Work Experience
-Hospital experience and medical terminology preferred.

Education
-High school graduate or equivalent preferred.
-Familiar with computers and knowledge of general clerical duties preferred.

Physical Demands and Work Environment
Lifting/Carrying Pushing/Pulling
Lbs. % Time Lbs. % Time
1-10 0-33 1-10 0-33
11-20 0-33 11-20 0-33
21-50 0-33 21-50 0-33
51-75 0-33 51-75 0-33
76-100 0-33 76-100 0-33

Movement % Time
Bend/Stoop/Twist 0-33
Crouch/Squat 0-33
Kneel/Crawl 0-33
Reach above Shoulder 0-33
Reach below Shoulder 0-33
Repetitive Arm None
Repetitive Hand 34-66
Grasping 0-33
Squeezing 0-33
Climb Stairs None
Walking Uneven 0-33
Walking Even 34-66

Environment % Time
Indoors 67-100
Outdoors 0-33
Extreme Heat None
Dusty None
Excessive Noise 0-33

Equipment % Time
Motor Vehicles None
Foot Pedals None
Extreme Heat None
Dusty None
Excessive Noise 0-33

Work near % Time
Machinery None
Electricity None
Sharps None
Chemicals None
Fumes None
Heights None

Vision
Depth Perception Required
< 20" Required
Color Not required
Peripheral required

Endurance Hours at Once Total in 12HR
Sit 4 8
Stand 1 2
Walk 1 2

Job: Scheduler
Classification: Hourly/Non-Exempt
Job Category: 5 Administrative Support Workers

Position Summary
The Scheduler receives phone calls from physicians, physician offices, and patients and facilitates the scheduling of procedures. The Scheduler is responsible for daily operation of patient scheduling functions. This position involves proficiency in office skills and the requirement to assume responsibility without constant, direct supervision.

Essential Functions
-Schedules procedures in the correct time slot indicated for that procedure.
-Ensures Medical necessity has been checked and appropriate diagnosis given for procedure, if unable makes patient aware of this information.
-Documents appropriately in account of any concerns with the scheduling of procedure for follow up if necessary.
-Verifies insurance information and correctly lists in patient's account.
-Adheres to and follows all patient experience initiatives.
-Reports to and depart from work on time and as scheduled.
-Performs other duties as assigned.
-Must be able to deal with stress while maintaining composure.
-Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).

Work Experience
-Hospital experience and medical terminology preferred.

Education
-High school graduate or equivalent preferred.
-Familiar with computers and knowledge of general clerical duties preferred.

Physical Demands and Work Environment
Lifting/Carrying Pushing/Pulling
Lbs. % Time Lbs. % Time
1-10 0-33 1-10 0-33
11-20 0-33 11-20 0-33
21-50 0-33 21-50 0-33
51-75 0-33 51-75 0-33
76-100 0-33 76-100 0-33

Movement % Time
Bend/Stoop/Twist 0-33
Crouch/Squat 0-33
Kneel/Crawl 0-33
Reach above Shoulder 0-33
Reach below Shoulder 0-33
Repetitive Arm None
Repetitive Hand 34-66
Grasping 0-33
Squeezing 0-33
Climb Stairs None
Walking Uneven 0-33
Walking Even 34-66

Environment % Time
Indoors 67-100
Outdoors 0-33
Extreme Heat None
Dusty None
Excessive Noise 0-33

Equipment % Time
Motor Vehicles None
Foot Pedals None
Extreme Heat None
Dusty None
Excessive Noise 0-33

Work near % Time
Machinery None
Electricity None
Sharps None
Chemicals None
Fumes None
Heights None

Vision
Depth Perception Required
< 20" Required
Color Not required
Peripheral required

Endurance Hours at Once Total in 12HR
Sit 4 8
Stand 1 2
Walk 1 2