Job Details

[Customer Support / Remote] - Anywhere in U.S. / Up to $60K per year / Health, dental & vision / 401k match / PTO / Mac computers + WFH stipend / Monthly internet & phone reimbursement - As a Customer Service Associate, you will: Act as a professional brand ambassador by promptly responding to client inquiries via chat, email, SMS, or phone; Provide accurate information, resolve concerns, and offer repayment guidance with empathy and clarity; Identify and proactively promote and cross-sell company products to eligible customers during servicing calls; Assist clients with payment arrangements and commitments; Research inquiries using internal/external tools and coordinate with other departments for timely and effective resolution; Maintain clear and professional records in client systems...Hiring Immediately >>