[Customer Service / Remote] - Anywhere in U.S. / $70K+ per year / Healthcare benefits / PTO - As a Customer Support Associate at Pomelo Care, you will: Provide excellent customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and complaints; Maintain accurate records of customer interactions and transactions; Collaborate with other team members to ensure prompt and efficient resolution of customer issues; Use product knowledge and resources to assist customers with product inquiries and recommendations; Continuously strive to meet and exceed customer satisfaction goals...Hiring Immediately >>